Effective Date: July 10, 2024

At StreamHut.tv, we strive to provide the best IPTV service possible. However, if you are not completely satisfied with your purchase, we are here to help. Please read our Refund Policy carefully to understand your rights and our procedures regarding refunds.

1. Subscription Plans

StreamHut.tv offers various subscription plans. Please note that all subscription fees are non-refundable, except as expressly provided in this Refund Policy.

2. Free Trial

We may offer a free trial period for new subscribers. If you cancel your subscription during the free trial period, you will not be charged. If you do not cancel within the free trial period, your chosen subscription plan will automatically start, and the applicable fees will be charged.

3. Refund Eligibility

You may be eligible for a refund under the following circumstances:

• Service Not Delivered: If you are unable to access our IPTV service due to issues on our end, and we are unable to resolve the issue within a reasonable timeframe, you may request a refund.
• Duplicate Charges: If you were mistakenly charged multiple times for the same service, you may request a refund for the duplicate charges.
• Technical Issues: If you experience technical issues that prevent you from using the service, and we are unable to resolve the issues within a reasonable timeframe, you may request a refund.

4. Refund Process

4.1 How to Request a Refund

To request a refund, please contact our customer support team at [email protected] with the following information:

• Your name
• Your account email address
• The reason for your refund request
• Any relevant transaction details or receipts

4.2 Refund Approval

Once we receive your refund request, we will review it and notify you of the approval or rejection of your request within [number of days, e.g., 7] business days. If your request is approved, we will process the refund to your original method of payment.

5. Refund Timeframe

The time it takes for the refunded amount to reflect in your account may vary depending on your payment method and financial institution. Typically, refunds are processed within [number of days, e.g., 10-15] business days after approval.

6. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Change of Mind: If you decide to cancel your subscription or stop using the service for reasons other than those specified in this policy, you will not be eligible for a refund.
• Violation of Terms: If your account is suspended or terminated due to a violation of our Terms and Conditions, you will not be eligible for a refund.
• Partial Periods: We do not provide refunds for partial subscription periods or unused portions of your subscription.

7. Changes to the Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• Email: [email protected]

Thank you for choosing StreamHut.tv!